Your journey to excellence in
Business
By Revision Genie

The Purpose and Nature of Businesses
Business Ownership
Setting Business Aims and Objectives
Stakeholders
Business Location
Business Planning
Expanding a Business
Economies of Scale
Diseconomies of Scale
Average Unit Costs
Technology
E-commerce and Digital Communication
Ethical Considerations
Environmental Considerations
Sustainability
The Economic Climate
Globalisation
Exchange Rates
Legislation
Competitive Environment
Business Risk and Uncertainty
Production Processes
Job and Flow Production
Lean Production
Just in Time (JIT)
The Role of Procurement
Stock Management (JIT/JIC)
Choosing Suppliers
Procurement and Logistics
Supply Chain Management
The Concept of Quality
Total Quality Management (TQM)
Quality Costs and Benefits
Good Customer Service
ICT and Customer Service
Organisational Structures
Tall vs Flat Structures
Span of Control and Chain of Command
Delegation and Delayering
Centralisation and Decentralisation
Recruitment and Selection
Internal vs External Recruitment
Recruitment Process Stages
Contracts of Employment
Motivating Employees
Financial Motivation
Non-Financial Motivation
Training
Induction Training
On-the-Job Training
Off-the-Job Training
Identifying and Understanding Customers
Satisfying Customer Needs
Segmentation
Market Research Purposes
Primary Research Methods
Secondary Research Methods
Qualitative vs Quantitative Data
Market Size and Market Share
Marketing Mix (4Ps)
Pricing Methods
Pricing Factors
Product Development
Product Differentiation (USP, Brand)
Product Life Cycle
Extension Strategies
Product Portfolio (Boston Matrix)
Promotional Methods
Promotional Mix Factors
Channels of Distribution (Place)
E-commerce and M-commerce
Integrated Marketing Mix
Sources of Finance
Internal vs External Finance
Cash Flow
Cash Flow Forecasting
Cash vs Profit
Solutions to Cash Flow Problems
Financial Terms and Calculations
Average Rate of Return (ARR)
Break-Even Analysis
Financial Statements
Income Statement
Statement of Financial Position
Gross Profit Margin
Net Profit Margin